Archive | Emotional Intelligence

The Science Behind Trust Issues in Corporate or Personal Relationships

Posted by Dr. Holly Latty-Mann on

You were born with a personality label, whether you know this or not. Newborn babies get classified according to a temperament or disposition: difficult, warm, and slow-to-warm. In a way you could say this is the earliest sign of the nature of one’s social relationships later in life. For those receiving a less-than-favorable label, there […]

Trust and Relationship DNA: Nature vs Nurture

Posted by Dr. Holly Latty-Mann on

Behavioral scientists can actually show before-and-after slides depicting changes within one’s brain following practiced new behaviors. This strongly suggests our relationship DNA is pliable like a psychological stem-cell transplant. So, would you like to enjoy more trust in your most important relationships at work and at home? You can identify which behaviors parading as good […]

Emotional Intelligence and Trust: Another Angle on Building Relationships

Posted by Dr. Holly Latty-Mann on

Here is an excerpt from a September 26th Harvard Business Review article. “So how do you build client trust like this? You have to focus on listening. And I have observed two types of listeners: those who listen to respond and those who listen to listen. Let’s call the former the Encyclopedia and the latter […]

Leadership Effectiveness and Early Family Dynamics: Research Findings along with Insights Inspired by My Mom’s Recent Death

Posted by Dr. Holly Latty-Mann on

My mom recently, suddenly passed away, allowing the upside of grief to manifest in writing about the influence of early family dynamics on leadership effectiveness later on in life. To clarify what I mean by leadership effectiveness, I’m working this topic within the context of trust issues, the cornerstone of top-quality leadership. How well do […]

Managers on Anti-Depressants/Anti-Anxiety Meds – A Radical Angle on Workplace Stress

Posted by Dr. Holly Latty-Mann on

One out of four women in their 40s and 50s takes anti-depressants. This means if you are a woman reading this, you could be reading about yourself as well as quite a few of your female coworkers, your children’s teachers, etc.  The New York Times reported on this topic after the study was published in […]

Tips on Successful Confrontation: Feedback Processes that Work

Posted by Dr. Holly Latty-Mann on

Let’s say you find yourself in an uncomfortable situation in which you need to tell someone that his or her performance or behavior is problematic – or some other bad news.  Furthermore, you can anticipate a reaction that will likely be a bit unpleasant.  What do you do? This may sound too simplistic, but first […]

3 Top Tips for Harmony While Home for the Holidays

Posted by Dr. Holly Latty-Mann on

Since leadership is all about relationships, try these tips when visiting your family-of-origin over the holidays. So often and almost like a reset button, you may notice old familiar and sometimes unwanted family dynamics surfacing, not to mention certain topics that should have retired years ago. It is likewise helpful to keep in mind how […]

Top Two “Opposing” Trust Challenges for Managers (A Specific Example on How to Engender Trust)

Posted by Dr. Holly Latty-Mann on

While establishing trust between and among managers and others continues as a hot topic, those in the leadership development industry strive to offer as many specific examples as possible to support those managers who are motivated to implement trust-inspiring specifics. But first, take a look at the following top two “opposing” leadership challenges in managers:  […]

Leadership and Self-Perception

Posted by Dr. Holly Latty-Mann on

There is a ton of literature on leadership and self-awareness. What about leadership and self-perception? It is different, and it is quite compelling, too. “People who accept themselves accept others,” and “People who hate themselves hate others” – are words I read this morning by Richard Rohr.  Immediately I recognized a strong pattern from 3 […]

Avoiding Confrontation Erodes Credibility and Trust: Part II

Posted by Dr. Holly Latty-Mann on

Part I (posted on November 12, 2014) offered when conscientious people learn they are perceived as shirking responsibility and untrustworthy any time they avoid conflict or confrontation, they become motivated to have that much needed conversation. By considering a “confrontation” as simply a “conversation,” you can dissipate your fear level which resultantly increases the likelihood […]