Archive | Trust

Two Basic Must-Haves to Building a Culture of Trust

Posted by Dr. Holly Latty-Mann on

Building a culture of trust in any organization requires engagement of a nature with fellow employees that inspires credibility. First, it does not matter how remarkable your action items you share with others unless you personally communicate in a way that creates buy-in. People high in emotional intelligence consistently create buy-in, but many people still […]

See What You Get Back from This Cool 1-Minute Survey!

Posted by Dr. Holly Latty-Mann on

As Doc Holly approaches her retirement years, she’s been focusing more on ways to gift her graduates and other who share this common interest (and desire) with tools that deepen and enrich all their relationships. With trust as the cornerstone of rock-solid relationships, marriages and organizations are only as good as the trustworthy people and […]

Oxytocin and Trust: Worried You Don’t Have The “Right Chemistry?”

Posted by Dr. Holly Latty-Mann on

There are articles going viral suggesting in order to have a sense of comfort trusting others, you have to have a certain oxytocin level present within your bloodstream. For decades psychologists and other behavioral scientists have known that when we practice new behaviors, we influence our body chemistry and brain wave activity. These scientists can […]

The “Tap into Trust” Movement: Building Trust-Based, Cohesive, Collaborative (and Fun!) Teams

Posted by Dr. Holly Latty-Mann on

Simon Sinek said it well: “A team is not a group of people who work together. A team is a group of people who trust each other.” The Leadership Trust® was granted its registered trademark in the 1990s to capture the essence of highly effective leadership:  Trust. Regardless of conceptual methodologies employed (e.g., self-awareness and […]

A Simple, Effective Way to Manage (Mis)Trust and (Mis)Perceptions

Posted by Dr. Holly Latty-Mann on

Most people inadvertently invite mistrust by inadvertently creating misperceptions.  Following receipt of 360 feedbacks in literally every leadership workshop, someone will say, “That’s a misperception”, to which he or she gets to hear, “Their perceptions are their truth about you, AND if you were not attending a program, would these ‘misperceptions’ still be floating around […]

Organizational Trust: 10 Do’s and Don’ts

Posted by Dr. Holly Latty-Mann on

For the past four years Trust Across America’s Trust Alliance Members and Top Thought Leaders in Trust have collaborated on an annual poster to assist organizational leadership and teams in fostering trust. These are some highlights from our 2017 poster: Check it out here! Do’s and Don’ts to Foster Organizational Trust    

Your Personal and Professional Trust Quotient

Posted by Dr. Holly Latty-Mann on

Divorce and attrition – both are expensive and both are intricately connected to one’s trust quotient. The difference is that divorce is a personal matter, and attrition is a business concern. In situations where there is no specific event to blame, how does one explain compromised trust? A highly trustworthy person immersed in a relationship […]

Emotional Intelligence and Trust: Another Angle on Building Relationships

Posted by Dr. Holly Latty-Mann on

Here is an excerpt from a September 26th Harvard Business Review article. “So how do you build client trust like this? You have to focus on listening. And I have observed two types of listeners: those who listen to respond and those who listen to listen. Let’s call the former the Encyclopedia and the latter […]

Go public when expressing gratitude; go private when expressing disappointment.

Posted by Dr. Holly Latty-Mann on

Today’s post from Trust Across America – Trust Around the World: https://www.linkedin.com/pulse/trust-gratitude-company-morale-barbara-brooks-kimmel Holly Latty-Mann offers this week’s advice. Holly is both a Top Thought Leader in Trust and an active member of our Trust Alliance. Go public when expressing gratitude; go private when expressing disappointment. While cultural differences do exist regarding response to positive public recognition, no company on […]

Trust and Honest Feedback: Up Close and Personal

Posted by Dr. Holly Latty-Mann on

“Trust me. I’m just being brutally honest here.” When I hear the phrase “brutally honest,” it does not create a feeling of trustworthiness. For trust to abound, one must feel safe. That would suggest when receiving constructive feedback, one must be able to trust the spirit in which the feedback is given. While much is […]